We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
The goods went 20 days to the orenburg region. I did not check in the work, i will check out!
Great charger, I already have a couple of them and they are just working fine.
everything as promised.
Not the first time i order from ugreen. How many chargers and cables have already received. Before that i took the models worse, 5 v 1a, and recently new ones appeared on 2a, ordered without looking, i trust the brand, even china, i know what they do compared to other qualitatively, and what is not now done in china, the same apple is collected there. One for the house, the rest for the office, fast charging will not hurt, given that i use the phone there to the maximum, as for calls, work with documents, video recording. I chose both colors, glossy, white as for me better, does not collect prints. Small, comfortable, checked for the outstanding characteristics, all as stated, did not deceive. I suggest to the charger to order a universal usb/usbc/lightning cable, there will no longer be a need to look for the right wire, everything is already at hand, at the very it, the photo below, copy ali. pub 3n6t3l i order with cashback, albeit 180 rubles, but saved. Who is interested, copy: ali. pub 1fg3wp
Super products and fast delivery to Croatia in 13 days. Everything is as described by the store. Thanks for every recommendation
Ordered cord and charging. Come quickly. Charges quickly. I will order more
Package arrived in 12 days. Goods packaged well. Goods match the description. Very impressive with the quality. I advise the store, an excellent store The parcel came in 12 days. The item is packed well. The product corresponds to the description. Very impressed with the quality. I advise the seller, an excellent store
All super, excellent charging
Very quickly got and the second time i order! Thank You
Delivery to akmola region. Two weeks, the charger itself charges perfectly. i recommend!
Mega fast delivery. Charging is good, charging quickly. No problems
I bought four products from the same Supplier (ugreen ) it’s took about three weeks to arrive , and came in good condition no harm to the package .I am actually satisfied with the product the black cable I took one meter and the white one I took for 1.5, Charging is great no overheating and I think I’m gonna order more products , thumbs up for the dude!
I'm starting to like this company-ugreen. Sent in a branded package, as a gift gave a sticky tape for cords. It came to a new fee within 11 days from the date of payment, which is quite bright. The charger works on amperage did not test,-nothing.
Everything is fine, the order is received, thanks to the store)))
very good product. Ugreen is THE store for this kind of stuff (chargers, cables, etc). would 10/10 recommend this seller.