We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
I'm not used to it yet. Can привыкну. Thank you. True, then one did not come. Ordered again. Two at once. Do the same.
I order a second time. It's okay.
For a month came, the stylus is normal, the child likes.
Normal stylus. The parcel was not tracked at all, lucky that the notice came, with our post great luck
It works very well. Good quality/price. Recommended
Corresponds to the description, works, but the child dropped the first day and the tip broke
It seems not bad
I ordered a pen for drawing, came quickly, for 2 weeks. Everything, as in the description and reviews. It is not so heavy in the hand) when drawing sometimes slows down when you lead the line quickly. Drawings are not very obtained yet, because here you are handwriting for an example) another of the minuses-the metal scratches the screen, it's good that there is a protective glass. But for this price is quite a worthy subject)
So medium responds to touch
Goods never received, money returned
I didn't have a stylus. The dispute opened and the money returned. It was necessary to order two, so as not to twist.
very good~!!
As always wonderful. Thank you very much
I’ve had this item for only 2 days, and have not had any issues.
Super quality, awesome thing
I didn't use it for long time, but i decided that it is a good thing.