We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Received the order. While it works fine. Quality is not bad
Seller well done, fast shipment, fast delivery 10 days to chelyabinsk region.
Excellent quality cable. I order not the first time. Fast delivery in 10 days to new mail. Seller and goods recommend.
Excellent cable. Fast shipping.
As fully defined.It is worth your money. Verdiginiz paraya deger.
Quality as expected from Ugreen. Came with a gift cable strap.
I am very Happy. Thanks all team))
Thank you very much, i received the order, We use the whole family and we really like it.
Excellent product i recommend to store
Super cable and charge very quickly to. I figured that a cable nothing out makes, but nothing is less true! Good cable and super fast within and quality… Better than the other Ugreen micro USB cables!
Cable super. Charges like a native.
Excellent cable! Sumsung galaxy tab3 SM-T210 with original charging gives a full charge current of 2 meters. The cable is comfortable, pleasant to the touch. The connector is inserted confident and firmly holds. From the tablet almost does not stick out.
I recommend this store and I had treated before