We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Ok
Works well! UGreen is a good trademark for quality.
Everything happened as usual I recommend this brand at 100%
The goods came in three weeks in rostov on don, i order not for the first time, the quality as always at the height but the price is certainly too big
Ugreen has excellent quality cables.
Delivery and goods satisfied
Not the first time i order from ugreen. How many chargers and cables have already received. About a dozen already lie in the office, every day we use them all team. Ideal for all types of devices, smartphones, cameras, rotators, usbc surprisingly laptop from the standard adapter charges. The quality is excellent, and the price is reasonable, which is not even a pity for them. Fast charging support, checked for the outstanding characteristics, all as stated, did not deceive, both ordinary and magnetic. He held out under the table, so as not to interfere and not to hang out, connected to the network. I chose both colors, white as for me better, does not collect prints, over time do not turn yellow as from apple. I advise and universal cable to order, the thing is useful, all at once usb/usbc/lightning, there will no longer be a need to look for the right wire, everything is already at hand, he himself, the photo below, copy ali. pub 3n6t3l i order with cashback, albeit 180 rubles, but saved. Who is interested, copy: ali. pub 1fg3wp
Excellent quality
I have bought several times in this store and in addition to the good quality of the products, the shipments arrive immediately.
Arrived after a good packaging day, the Chargers were tried, worth buying
Works with Carplay
Excellent wire for charging. Transmits 2 with excess a, for fast charging the most it. I did not communicate with the store. I recommend.
Shipping 5/5. Quality 5/5. Price 5/5
oké
Excellent service! It came sooner than expected! Very happy!
All OK
Agaik very good