- Item Type: Phone Cases
- Size: 5.99 inch / 15.21 cm
- Compatibility: Xiaomi Redmi Note 5 Pro
- Color: Black, Red, White, Gold
- Package Includes: 1 x Phone Case
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Smartphone Accessories Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of Smartphone Accessories Store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very cool phone looks in this case! Satisfied with the purchase completely
The cover came before the promised time! Everything is perfect for the description. The camera does not bulge from the cover. The phone does not fall out of the cover. It is taken from the cover normally, but it is worth considering that this case is hard and to remove it is necessary to make an effort. The store did not answer at all. And so satisfied with everything!) as a gift put a stand under the phone. I recommend the seller.
The cover is good, grandfather really liked. Firm, clean easily. Slightly slippery, but only moderately. Together with the glass sits stunningly. Who's garbage?
Received 10 days after order.
Delivery is fast. The cover is good. Thanks to the store.
Awesome!
Received
Everything came up. As in the photo. Shipping fast
Everything is high quality and fast. Thank you
Class!
ok
Nilkin as always on top. Quality is excellent, delivery is fast. I order them already 4 times.
As always super
Excellent cover, very thin and pleasant to the touch. Delivery to the moscow region is only 10 days.
Very good quality.
A quality case, after mofi the phone was freshened and much thinner. Before that, i wore this on redmi note 3 pro still use the third year (as a second phone), so i'm sure of durability. A little depress not protected completely ends but it is not necessary to throw the phone). Glass litba 5d cover does not subtract, the camera is recessed can be 0.1mm, it is better not to lay on the caves, but for the appearance it is fashionable to forgive small flaws. Delivery pts fast, two weeks in lviv.