We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Everything is super, put it. Packed well
The store made a gift in the form of a second glass. Quality is good. I recommend.
Came almost 3 months later
The goods took a very long time, waited a very long time, but i order the second time, i will order more about the stock, thank you))
Excellent goods, i order more than 1 time. Very reliable and safe packed. Included 2 disposable napkins.
The parcel came in full, not broken, but it was 3 months. Then the store could not send, then the post to the russian in his repertoire.
Already order several times
Everything is perfect, quality is also good
Passed poland 3 months!!!
The parcel did not come, waited until the end of the period of 3 months, refund was made
Very fast shipping
As always a cool product, came a month later, after the end of consumer protection
Impressive quality and a really fast shipping: less than 2 weeks to Belgium
good item. as described
June 13 paid july 30 took (moscow) the package is clear.
Thank you! Quickly came
The goods came quickly, i put the store 10 +
Not bad but I use just three days and broken again so next time i will be prefere some better and harder. But thank you I still use it
Good glass. Under se came up. The only thing that, there is no cutout under the front.
Came glass for about a month, the store put napkins as a gift, thank you
The quality of the product was very good and the delivery was fast.